Terms of Service

Last updated: 8/21/2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of SeaTime, a maritime vessel tracking and crew management platform operated by SeaTime ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

These Terms apply to all users of SeaTime, including vessel owners, crew members, maritime professionals, and any other individuals or entities accessing our platform.

Description of Services

Core Services

Maritime vessel activity tracking and monitoring
Crew management and duty session tracking
Personal sea time calculation and reporting
AIS (Automatic Identification System) integration
Regulatory compliance reporting (MCA, etc.)
Real-time vessel position monitoring

Additional Features

Email notifications and crew invitations
Calendar view for activity planning
Mobile-responsive web interface
Data export and reporting capabilities
API access for third-party integrations

User Accounts and Registration

Account Creation

You must provide accurate, current, and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials
You must notify us immediately of any unauthorized use of your account
You must be at least 18 years old to create an account

Account Responsibilities

You are responsible for all activities that occur under your account
You must not share your account credentials with others
You must not create multiple accounts for the same vessel without authorization
You must provide valid maritime credentials when required

Acceptable Use Policy

Permitted Uses

Legitimate maritime operations and crew management
Regulatory compliance and reporting
Vessel safety and operational efficiency
Professional development and certification
Authorized third-party integrations

Prohibited Uses

Illegal maritime activities or violations
Falsification of sea time or duty records
Unauthorized access to other vessels' data
Commercial resale of our services
Reverse engineering or security testing

Maritime Compliance and Regulations

Regulatory Compliance

You must comply with all applicable maritime laws and regulations
Sea time records must be accurate and verifiable
Duty schedules must comply with work hour regulations
Vessel tracking must not interfere with safety protocols
All data must be maintained for required retention periods

Professional Standards

Maintain professional maritime credentials and certifications
Ensure accurate reporting of vessel activities and positions
Follow industry best practices for crew management
Maintain proper documentation for regulatory audits
Report any discrepancies or errors promptly

Data and Privacy

Data Ownership

You retain ownership of your vessel and crew data. We process this data to provide our services and maintain the security and integrity of our platform. Our use of your data is governed by ourPrivacy Policy.

Data Accuracy

You are responsible for ensuring the accuracy of all data entered into our platform, including crew information, vessel details, and activity records. We provide tools to help maintain data quality but cannot guarantee the accuracy of user-provided information.

Service Availability and Support

Service Level

99.5% uptime target for core services
24/7 monitoring and alerting
Regular maintenance windows
Automatic failover systems

Support

Email support: support@seatime.app
Response time: Within 48 hours
Emergency support for critical issues
Documentation and help resources

Intellectual Property

Our Rights

SeaTime and its content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written consent.

Your Rights

You retain ownership of your data and content. You grant us a limited license to use your data solely for the purpose of providing our services and improving our platform.

Payment Terms

Fees and Billing

Service fees are billed in advance on a monthly or annual basis
All fees are non-refundable except as required by law
We may change our pricing with 30 days' notice
Late payments may result in service suspension
Taxes are additional and your responsibility

Termination

By Us

Violation of these Terms
Non-payment of fees
Illegal or fraudulent activity
Extended period of inactivity

By You

Cancel your subscription anytime
Export your data before cancellation
Data retained per our retention policy
No refunds for partial periods

Disclaimers and Limitations

Service Disclaimers

Our services are provided "as is" without warranties
We do not guarantee uninterrupted or error-free service
AIS data accuracy depends on external providers
We are not responsible for regulatory compliance decisions
Service availability may be affected by external factors

Limitation of Liability

Our liability is limited to the amount you paid for our services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits, data, or business opportunities.

Indemnification

You agree to indemnify and hold harmless SeaTime from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or violation of any maritime laws or regulations.

Governing Law and Disputes

Jurisdiction

These Terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. Maritime disputes may be subject to additional jurisdictional considerations.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes through our platform or via email at least 30 days before the changes take effect. Your continued use of our services after the changes become effective constitutes acceptance of the new Terms.

Contact Information

Legal Inquiries

For legal questions or concerns about these Terms:

Email: legal@seatime.app

Subject: "Legal Inquiry - [Your Name]"

General Support

For general questions about our services:

Email: support@seatime.app

Response Time: Within 48 hours